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CMS SYSTEMS PRODUCTS
- CMS Systems is a market leader in cloud-based software solutions for the automotive industry, providing all in one dealership customer management solutions.
The Automotive Industry is ever evolving, and we endeavour to provide practical solutions to assist dealerships to optimise, control, maintain and manage their services in the best way possible.
- CMS Systems is a market leader in cloud-based software solutions for the automotive industry, providing all in one dealership customer management solutions.
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LEAD MANAGEMENT
MODULE (LMS)
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• Ideal application for agent call center or virtual call center.
• Integrate with any web service to fetch and push electronically generated leads.
• Mobile application available for “on-the-move” lead management.
• Fully integrated with Logimeter CallConnect.
Turn More Leads Into Sales — Faster, Smarter, Seamlessly.
With CMS Lead Management (LMS), every enquiry is automatically captured, assigned, and tracked — giving your dealership or call centre the power to convert more leads, more efficiently. Whether leads come from OEMs, dealer websites, third-party portals, or marketing campaigns, CMS ensures nothing is missed and everything is measurable.
Built for Dealership Floors and High-Volume Call Centres.
KEY FEATURES
REAL-TIME LEAD INJECTION
Integrate with all major lead sources — including OEM platforms, third-party sites, campaign landing pages, QR codes, and more. Leads flow into the system the moment they're received, enabling instant action.
SMART LEAD DISTRIBUTION
Use intelligent auto-allocation rules like round-robin, floor-based routing, or custom logic. Assign leads fairly and quickly to the right salesperson or call centre agent, with full tracking and accountability.
INSTANT PROSPECT CREATION & FULL CONTACT HISTORY
Leads are automatically converted into prospect profiles within the CMS Sales Cloud — with every call, message, and action logged. Integrated voice recording via Logimeter and WhatsApp messages are stored on the customer record.
COMPREHENSIVE SOURCE & AGENT REPORTING
Measure lead source performance, contact-to-conversion ratios, agent or sales floor responsiveness, and more. Use real-time dashboards to make data-driven decisions and optimise your marketing ROI.
FULLY INTEGRATED WITH SALES CLOUD & CRM
Leads move directly into your existing CMS ecosystem, access through CMS One Login, — no duplication, no double entry. Sales teams and call centre agents can follow up, quote, and update in one unified system.
WHATSAPP & CLICK-TO-CALL COMMUNICATION
Call centre agents and salespeople can engage leads instantly through WhatsApp or call connect, all from within the system. Every interaction is tracked and visible.
WHY CHOOSE CMS LEAD MANAGEMENT?
• Never miss a lead — from any digital source
• Built for dealerships and high-volume call centres
• Respond instantly and improve conversion rates
• Track team performance and lead quality with precision
• Fully integrated with CMS CRM and Sales Cloud
Ready to boost your sales performance — on the floor or in the call centre?
Let us show you how CMS Lead Management brings structure, speed, and accountability to your sales process.
CONTACT US
If you have any questions about this product, you can contact us:
• By email: sales@cmssystems.co.za
• By phone number: 0861 999 609